At the initiative of the National Confederation of Employers of Moldova (CNPM), a training session was held, dedicated to the use of the CRM (Customer Relationship Management) system — a modern digital platform designed to optimize and streamline the organization’s activities in managing relationships with its members.
The event was organized with the support of the Confederation of Danish Industry, as part of the joint efforts to digitalize and professionalize CNPM’s internal processes.
The main goal of the session was to familiarize CNPM members with the functionalities and benefits of the CRM system, specifically developed to facilitate the centralized management of information about CNPM members, their interactions with the organization, as well as the tracking and planning of activities relevant to the employers’ association.
#FIAMoldova #CNPM #CRM
